you had us at "better directions"

The following message was sent to Bolt Bus riders:

We had numerous requests to improve our directions and provide more clues / landmarks to the pickup points. The current directions are pretty brief and insufficient… we apologize… hopefully this email will help get you to the right location. In a week or two we’ll update our FAQ with pictures, better descriptions and landmarks.

New York - 33rd and 7th (service to Washington D.C.) - at the northeast corner of the intersection. The bus will stop in the designated bus stop area on 33rd Street in front of a Sbarro’s Italian restuarant. (Honestly… we don’t like this location because it is crowded and are talking with the city about moving somewhere more appropriate… we’ll keep you posted)

New York – 34th and 8th (service to Philadelphia and Boston) at the northwest corner of the intersection. The primary landmark is the New Yorker hotel and the Tick Tock Diner. Along 34th there are designated bus stops from the Tick Tock to the entrance to the hotel. This is where our bus will pickup.

New York – 6th and Canal (service to Washington D. C. and Philadelphia) – at the northeast corner of the intersection a little north on 6th. Technically the location is on 6th between Canal and Grand. The pickup point is near a fenced in basketball court.

Washington – 11th and G – at the southwest corner of the intersection right in front of the Metro Center subway entrance. The primary landmark (other than the Metro) is a bunch of newspaper dispensers (10+) and across the street is a Suntrust bank. Our bus will use the designated bus stop

Philadelphia – 30th and Market – at the southwest corner of the intersection. Next to the pickup point is the Thompson Institute and across the street is the Post Office.

Boarding tips
Please be 15 minutes early – we will do everything we can to run on time, if you are five minutes late you’ll probably miss the bus.

Print out your email confirmation … this makes the whole process go fast and problem free.

We ask for your patience… we expect as a start up company that we will have some issues and we did. Not many but a few… from our view one issue is one too many… we’ll continue to work hard to improve and run the best service we can.