a bit of housekeeping

The Introduction of Greyhound's ROAD REWARDS
Sign up for Road Rewards and immediately get a 10% discount on your next online ticket purchase.
Get one FREE Companion Pass with a paid full-fare ticket. Also receive a one-time 15% ticket discount for yourself. (You also receive a 10% discount on food and beverages for the remainder of your 12-month period.)
Get one FREE Companion Pass and take 20% off your next online ticket purchase.
One FREE ticket to anywhere Greyhound goes.

Here are some of the Frequently Asked Questions or FAQ's of the program:

Q. How do I sign up for Road Rewards?
A. It's simple. Click on the Sign Up link on the Home Page, or here and we'll take you to the Registration Page. Once you key in your information and respond to the confirmation email, you'll be a card-carrying Road Rewards member and can begin collecting Destination Points with your first ticket purchase. Plus, you'll get 10% off your next online ticket purchase.

Q. What are Destination Points?
A. Your Destination Points are calculated by the number of one-way trips you have traveled in a 12-month period. A one-way trip is equal to one Destination Point - so a round trip collects you two Points. As those Points add up, you will move through the different levels of the program, collecting rewards as you go. Click here for more information on what those rewards are and how long you have to redeem them.

Q. Can I give my Destination Points to friends or family members?
A. Unfortunately, your Destination Points are just that: yours. But while Points are not transferable to another Road Rewards member, you do have the opportunity to collect free companion passes.

Q. How long can I keep collecting Points?
A. You collect Points throughout a rolling 12-month period. Once you reach the end of the 12 months your Point collection starts over at zero. For every 16 Points (or 8 round trips) you collect, you get a free round-trip ticket. Your first 12-month period begins when you register. Different rewards have different expiration dates. Click here for more information.

Q. How do I know which rewards I am eligible for, and how do I redeem them?
A. Log in from any page and you'll be taken to the My Accounts page. There you'll find a tally of your collected Points, your travel history, and the rewards currently available to you. If you want to redeem a reward, simply click on it.

Q. Can I become a Road Rewards member if I live in Canada?
A. Sorry, Road Rewards in only available to U.S. residents at this time.

Q. Can I use the tickets I purchased before joining to collect Destination Points?
A. Sorry, only tickets purchased after joining the program will be eligible for credit. Our program operates on a 12-month rolling cycle, which means you have 12 months from the time you sign up to collect Destination Points until they expire and you begin again. The good news is that once you register, you can start collecting Points immediately.

Q. Can more than one person register using the same email address?
A. Sorry, only one person per email address is allowed. For example, one address cannot be used for a married couple or family. In order for us to keep track of our members and the rewards they've earned, we need a separate email address for each member.

Q. Is there an age limit to the Road Rewards program?
A. Yes, you must be 18 years of age or older to participate.

Q. How/Where do I get my Road Rewards membership card?
A. Once you've collected six (6) Destination Points, head to the Road Rewards site and log in. Once you've logged in, a "Print My Road Rewards Card" button will appear. This allows you to print out your membership card. Click the button and you're all set. Don't forget to bring your membership card with you to redeem 10% off Food & Beverages.

AND AND AND AND

Enough of this mutual admiration society buisness! All of this new regime/policy change might sound great with its promise of a printed out membership card but it's not all sunshine and smiles. The 'hound has recently instituted a new $1.50 processing fee for BOTH e-tickets or Will Call. A dollar fifty to send you an email! The Unbelievable gaul!